Terms of Service

Here's all you need to know about how we provide our services

TVLHHosting exclusively provides services to customers subject to the following conditions. By making a purchase, customers automatically agree to the terms of service set forth by TVLHHosting. It is the customer's responsibility to thoroughly review and comprehend our terms. Customers are expected to remain informed about any updates or changes to the terms at all times.
General terms and conditions

In the event of any suspicion regarding illegal activity or improper use

of the product, TVLHHosting retains the full authority to access

customer data. The customer bears the ultimate responsibility of

ensuring the accuracy and currency of their account information. When

compelled or requested to hand over customer data files, TVLHHosting is

obligated to provide the initial reason for conducting such research.

Responsibility for data

The customer assumes full responsibility for their use of services

provided by TVLHHosting. TVLHHosting bears no liability for data or

content, and it is the customer's responsibility to ensure that their

data and content comply with legal and copyright regulations. Any

exceptions to this rule will be considered only if they conflict with

the Service Level Agreements.


At the end of the service period, customers are given the option to

terminate their services either by sending an email request or by

directly contacting verified company representatives through available

contact options.

Personal data

In accordance with the Personal Data Act, customers always have the right to access all the information that TVLHHosting has stored about them. Customers can request this data from TVLHHosting's Legal team without providing any additional reasons.

Violation of conditions

In the event that the customer violates the relevant terms at any time,

TVLHHosting will issue a warning to the customer via email/discord. In

certain cases, the customer's account/server may be closed as a

consequence. TVLHHosting retains the right to delete the customer's

account/server and, under special circumstances, may suspend accounts

without prior warnings.

Disputes and Chargebacks

In the event of any disputes or chargebacks initiated against

TVLHHosting, it is our formal policy to proceed with the immediate

termination of all associated services for the implicated client. Such

actions are taken to maintain the integrity and operational standards of

our services. Clients are encouraged to reach out to our support team

for resolution before resorting to chargebacks or disputes.

Liability for any lost data

TVLHHosting cannot be held liable for any data loss resulting from circumstances such as power failure, system failure, and similar events. The customer assumes full responsibility for all data and any potential loss of data.

Software Terms

TVLHHosting consistently confirms software terms on behalf of the customer.

Windows on VPS

TVLHHosting provides Windows on all VPSes at no additional cost.

However, it is the client's responsibility to activate Windows.

TVLHHosting cannot be held accountable for any issues or failures

related to the activation of Windows.


TVLHHosting provides a 24-hour refund window starting from the service

activation. If the customer is unsatisfied with the product, they can

contact TVLHHosting within this period to request a refund.


To cancel a product, you have the option to submit a cancellation

request either through email or by using our website/discord ticket


Acceptable Use Policy

By utilizing our services, you acknowledge and agree to abide by all applicable laws and refrain from engaging in any unlawful or abusive activities, which include but are not limited to:

  • Conducting DDoS attacks
  • Engaging in torrenting activities
  • Performing port scanning
  • Participating in cryptocurrency mining
  • Carrying out brute force attacks
  • Operating Tor exit nodes
  • Sending email spam or engaging in scamming activities

Any deliberate disruption to TVLHHosting's network or harm inflicted upon our customers is strictly prohibited. We retain the right to suspend or terminate your service if we determine that your usage violates any of the aforementioned activities.

This Terms of Service is effective as of 14 July 2023 and was last updated on 10 August 2023.