Privacy Policy

Here's all you need to know about how we provide our services

Your privacy is important to us. It is TVLHHosting's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website,, and other sites we own and operate.
Information We Collect

The information we collect encompasses both the data you consciously and actively provide us when utilizing or engaging in our services and promotions, as well as any information automatically transmitted by your devices while accessing our products and services.

Logged Data

During your visit to our website, our servers may automatically record the typical information provided by your web browser. This information may include your device's Internet Protocol (IP) address, browser type and version, visited pages, date and time of visit, duration spent on each page, as well as technical details associated with any encountered errors.

Please note that while this information may not individually identify you, it could potentially be combined with other data to personally identify specific individuals.

Personal Information

In certain instances, we may request personal information from you, which could include one or more of the following:

  • Name
  • Email address
  • Client ID
Legitimate Reasons for Processing Your Personal Information

We adhere to the principle of collecting and utilizing your personal

information only when there is a legitimate reason to do so. We limit

the collection of personal information to what is reasonably necessary

to provide our services to you. This ensures that we maintain the

appropriate balance between fulfilling our obligations and safeguarding

your privacy.

Collection and Use of Information

On our website, we may collect personal information from you in the following situations:

  • When you access our content using a mobile device or web browser.
  • When you contact us through email, social media, or similar technologies.
  • When you mention or interact with us on social media platforms.

In these instances, we may gather relevant personal information to effectively respond to your inquiries, provide assistance, or engage with you on various communication channels.

Security of Your Personal Information

When we collect and process personal information, we take commercially

acceptable measures to protect it against loss, theft, unauthorized

access, disclosure, copying, use, or modification. While we make every

effort to safeguard the personal information you provide, it's important

to note that no method of electronic transmission or storage is

entirely secure, and no one can guarantee absolute data security. In the

event of a data breach, we will comply with applicable laws. It is your

responsibility to choose a secure password and maintain the overall

strength of your account security, ensuring the protection of your

information within the confines of our services.

Children's Privacy
We do not aim any of our products or services directly at children under
the age of 13, and we do not knowingly collect personal information
about children under 13.
Disclosure of Personal Information to Third Parties

We may disclose personal information to the following entities:

  • Parent, subsidiary, or affiliate companies within our organization.
  • Third-party service providers who assist us in delivering their services, such as IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms.
  • Our employees, contractors, and related entities who require access to the information to fulfill their duties.
  • Existing or potential agents or business partners who collaborate with us.
  • Sponsors or promoters of any competitions, sweepstakes, or promotions we organize.
  • Courts, tribunals, regulatory authorities, and law enforcement officers, when required by law or in connection with legal proceedings, or to establish, exercise, or defend our legal rights.
  • Third parties, including agents or subcontractors, who support us in providing information, products, services, or direct marketing to you.
  • Third parties who collect and process data.

These disclosures are made in accordance with applicable laws and regulations and are done to facilitate the provision of our services and fulfill our obligations.

International Transfers of Personal Information

The personal information we collect is stored and/or processed in

locations where we or our partners, affiliates, and third-party

providers maintain facilities. It's important to note that these

locations may not have the same data protection laws as the country in

which you initially provided the information. If we transfer your

personal information to third parties in other countries, we will ensure

that such transfers comply with the requirements of applicable law.

Additionally, we will protect the transferred personal information in

accordance with the provisions outlined in this privacy policy.

Your Rights and Controlling Your Personal Information

You have the right to withhold personal information from us, understanding that it may impact your experience on our website. We do not discriminate against individuals who exercise their rights over their personal information. If you choose to provide us with personal information, you acknowledge that we will collect, store, use, and disclose it in accordance with this privacy policy.

You have the right to request details of the personal information we hold about you, and we will protect any personal information received from third parties in line with this privacy policy. If you are providing personal information about someone else, you represent and warrant that you have their consent to share their personal information with us.

If you have previously consented to us using your personal information for direct marketing purposes, you can change your preferences or unsubscribe from our email database or communication channels. To ensure your privacy and confirm your identity, we may require specific information from you.

If you believe that any personal information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us using the provided details. We will take reasonable steps to rectify any inaccurate, incomplete, or outdated information.

If you believe that we have violated relevant data protection laws and wish to make a complaint, please contact us using the provided details, providing us with comprehensive information about the alleged breach. We will promptly investigate your complaint, respond to you in writing, and outline the outcome of our investigation and the measures we will take to address your concerns. You also have the right to lodge a complaint with a regulatory body or data protection authority regarding your complaint.

Limits of Our Policy
Our website may link to external sites that are not operated by us. Please
be aware that we have no control over the content and policies of those
sites, and cannot accept responsibility or liability for their
respective privacy practices.

Changes to This Policy
We reserve the right to modify our privacy policy at our discretion to
reflect updates in our business processes, industry best practices, or
changes in laws and regulations. If we make any changes to this privacy
policy, we will update the document at the same link through which you
accessed it. If applicable laws require it, we will seek your consent or
provide you with the opportunity to opt in or opt out of any new uses

of your personal information.

This privacy policy is effective as of 14 July 2023 and was last updated on 14 July 2023.